Privacy Policy

Effective Date: 1-1-2023

This Privacy Policy governs the manner in which Kilk Designs ("we," "our," or "the Company") collects, uses, maintains, and discloses information collected from users (each, a "User") of the Kilk Designs website (https://www.KilkDesigns.com/) and its associated marketing resources. This privacy policy applies to the Site and all products and services offered by Kilk Designs.​

1. Personal Identification Information:

   • We may collect personal identification information from Users in various ways, including when Users visit our Site, interact with our social media ads, contact us through messenger, fill out forms on our Site, and engage in other activities or services provided by Kilk Designs.

   • The personal identification information we may collect includes but is not limited to name, email address, mailing address, phone number, service requirements, type of business(corporation, LLC, etc.), and industry specifications. 

   • Users may choose to provide personal identification information voluntarily. However, certain activities or services offered by Kilk Designs may require the provision of such information.

   • We do not collect the information of anyone under the age of 18.

2. Non-Personal Identification Information:

   • We may collect non-personal identification information about Users whenever they interact with our Site or marketing products.

   • Non-personal identification information may include the browser name, type of computer or device, and technical information about Users' means of connection to our Site or interaction with our Meta ads, such as operating system, Internet service provider, and other similar information.

3. Meta Ad Pixel and Data:

   • Kilk Designs uses a Meta ad pixel to track User interactions on our Site and with our Meta ads.

   • The Meta ad pixel provides us with data about Users' actions on our Site, including the pages visited and the actions taken.

   • Additionally, when Users contact us through messenger, we may receive information from Meta related to the interaction.

   • We may use this information to analyze and improve our advertising campaigns and provide Users with a better experience.

4. Use of Collected Information:

   • Kilk Designs may collect and use Users' personal information for the following purposes:

     • To respond to User inquiries and provide the requested services.

     • To improve customer service and personalize User experience.

     • To process payments and fulfill orders.

     • To send periodic emails containing company news, updates, promotions, and related information. Users may choose to opt-in to our mailing list.

   • We may use the aggregated demographic information provided by marketing products (Facebook), such as age and gender, to better understand the effectiveness of our ads and tailor our marketing efforts.

5. Retention of User Data:

   • Kilk Designs retains User data for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise indicated by law.

   • User data collected through our Site, forms, or Facebook ads will be kept until Users request for removal.

   • Facebook and other Meta services' ad data will be retained as long as it is displayed by Facebook itself.

6. Protection of Information:

   • We prioritize the protection of personal information and employ appropriate data collection, storage, and processing practices, as well as security measures, to safeguard against unauthorized access, alteration, disclosure, or destruction of Users' personal information, including username, password, transaction details, and data stored on our Site.

7. Sharing of Personal Information:

   • Kilk Designs does not sell user information.

   • User information may be shared with third parties such as Meta, Google, or other third parties.

   • We may share user information with other businesses that engage in providing us services such as marketing, legal, etc.

   • We do not sell, trade, or rent Users' personal identification information to others.

8. Changes to This Privacy Policy:

   • Kilk Designs reserves the right to update this privacy policy at any time.

   • Users are encouraged to check this page frequently to stay informed about any changes in how we protect and handle their personal information.

   • Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and be aware of any modifications.

9. Acceptance of These Terms:

   • By using the Kilk Designs or interacting with our other platforms, Users signify their acceptance of this policy.

   • To request removal of your data from our platform, please email contactus@kilkdesigns.com . 

   • If Users do not agree to this policy, they should refrain from using our Site or interacting with our Meta ads.

   • Continued use of the Site or engagement with our Meta ads following any modifications to this policy will be deemed as acceptance of those changes.

​

If you have any questions about this Privacy Policy, the practices of Kilk Designs, or your dealings with us, please contact us at contactus@kilkdesigns.com